If you are here to find the address of Castrol BikeZone service centers here is the website address
I had problems with the castrol bikeZone service which has been sorted out, and I am happy about their service which they have done to be currently. I would like to appreciate Mr. Baskaran for all his efforts. If you have any problem in your service you can contact Mr. Baskaran. He will be glad to sort out the problems and he will do the best he can. And I guess, My approach which I have taken is not the right method to get the problem solved. So I request everyone who felt the service which castrol bikezone offered was not up to your satisfaction please contact Mr.Baskaran
Castrol BikeZone MSF Manager
Mobile: 9884400621, email: email@example.com
This was the post which was available earlier stated below.
This is the 3rd visit to Castrol BikeZone, One thing which I quickly noticed was deterioration of quality of service
Things which made me upset
I remember the 1st time when I stepped in to Castrol bikezone, every minor detail was taken care
- Like calling up to replace old parts
- Stating the vehicle was ready to pick and what was the payable amount
More or less a before and after marriage relationship feeling
There could 2 reasons why there was a deterioration
- There where very few customers so they where able to look in to every minor detail
- They believed in building more customers and not increase on customer representatives who can handle customer issues
I opted for Silver service which is 199 INR but payed by the “Gold” premium service Which cost Just INR 299 and the total cost of INR 1077 for all the stated jobs for my vehicle jobsheet
I had to return the third time to the service center to fix up my vehicle, certain detail on the jobsheet was not fixed.Certainly not a productive method
Who needs to take the blame.
As a Customer I felt and even communicated to the representative that a street prop shop would do a better job than them. they don’t charge a premium service
like the bronze – 99 INR
silver – 199 INR
Gold – 299 INR
MY verdict: No to bike zone- they are your worst expected service center
Why don’t they ask a question or a simple justification to themselves before giving out a service or product
If they were the customer, would they pay the amount, for the quality of service they provide.
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